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SHIPPING & RETURNS

SHIPPING POLICY

We currently ship domestically from Michigan to all states in the U.S. except for the following locations:

  • Alabama

  • Indiana

  • Vermont

  • Wisconsin

  • Arkansas

  • Rhode Island

Cities/Counties where kratom is banned:

  • San Diego, California

  • Jerseyville, Illinois

  • Sarasota County, Florida

  • Oceanside, California

  • Ontario, Oregon

  • Union County, Mississippi

RETURNS POLICY

Your satisfaction is our priority!
If you’re not completely happy with your purchase, we’re here to help.

Return Period:

You have [30 days] from the date of receipt to return your item for a full refund or exchange.

Eligibility:

To be eligible for a return, your item must be:

  • Unused and in the same condition as received

  • In its original packaging, with all tags attached

How to Initiate a Return:

To start a return, please contact us at [your email/contact form link]. Include your order number and reason for the return. We will provide you with return instructions and a shipping label if applicable.

Refunds:

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within [7-10 business days].

Exchanges:

If you would like to exchange your item for a different size or color, please contact us for assistance.

Non-Returnable Items:

Certain items, such as [list any non-returnable items, e.g., final sale items, opened software, etc.], are not eligible for return.

If you have any questions about our shipping and returns policy, feel free to reach out to us.

Thank you for choosing us!

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© 2025 by Lit Tobacco Inc, All Rights Reserved.

FDA Disclaimer

The statements made on this website regarding kratom have not been evaluated by the U.S. Food and Drug Administration (FDA). Kratom is not approved by the FDA for the diagnosis, treatment, cure, or prevention of any disease or medical condition. The information provided on this website is for informational purposes only and should not be construed as medical advice.

Kratom may have potential health risks, and individual reactions to kratom may vary. It is essential to consult with a qualified healthcare provider before using kratom, especially if you have any underlying medical conditions, are pregnant or breastfeeding, or are taking other medications.

By using this website, you acknowledge that you are aware of the potential risks involved in using kratom and that you are fully responsible for any decisions you make regarding its use. The products sold on this website are not intended for use by individuals under the age of 21. By using this website, you agree to the terms and conditions set forth herein.

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